A recent survey of marketing professionals at North American companies by Frost & Sullivan sought to better understand the business environment factors and the key issues facing marketing executives in 2009.
According to the survey, the primary business environment factors challenging the success of marketing initiatives were the global economic downturn (54%) and the increasing need for product/service innovation (10%). Secondary business environment factors identified by marketing executives were decreasing customer demand (20%) and intensifying competition (17%).
The top five key issues identified by survey participants focused on monitoring and justifying expenditures or creating new sources of revenue. Given the economic downturn, there is increased emphasis on measuring spend (30%) and on the better identification of customer preferences and needs (30%).
The data highlights that although budgets are being scrutinized, Marketing continues to be charged with catalyzing growth through identifying unmet customer needs, or speeding up innovation.
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